A bonus: microTOOL Support.
We offer you support for the installation as well as for the general running of in-STEP BLUE.. You can reach our support team Monday to Friday from 09:00 to 17:00 CET at +49 30/467086-20, or via email at service@microtool.de or online.
As a microTOOL user you can play a role in the development of our products. Why not let us know your requirements directly? As usual we make two in-STEP BLUE versions available every year. The improvements are documented in handbooks, changelogs and online help documents. We will inform your chosen contact person of changes via email once a new version is available and deliver .MSI or .MSP files. New versions do not need to be installed, upgrades are also possible over the course of several releases. The migration of available data is carried out by the new in-STEP BLUE version with the click of a mouse. A separate migration tool is not necessary.
“Great support is a deciding factor for software acquisition at my company. The support team at microTOOL is definitely the best I have seen so far. Always available, extremely competent and quick in the analysis of issues and in the provision of solutions. A big Thank You to the whole team! If support was an olympic discipline, microTOOL would surely win the gold medal.”
Enrico Fritz
We are happy to answer all your questions.
If you have any questions about in-STEP BLUE, the licenses, maintenance or the training, please get in contact with us. Do you need an specific offer, do you want to upgrade an older version or migrate from a specific server to another level – we are very happy to help you.