Workflows. Accomplish automatized efficiency and quality.
What is a workflow? What makes it different from a business process? Why is it useful and how is it put into practice?
What is a Workflow?
The Workflow Management Coalition (WfMC) defines a workflow as ‚”The automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.” (from their glossary)
That means that a workflow is very similar to a business process, but they are not synonyms.